Thanks for choosing HomeTroveCo, we appreciate your decision to proceed with the payment. To make the payments at our online store safe and secure enough, we have adopted the lastest payment encryption technology. At the same time, our website has applied the SSL(encryption link) to avoid any information leakage. We work with the most popular banks and e-commerce payment experts. Currently, we support PayPal, and credit/debit cards.
Shipping & Returns
Shipping Policy
Processing Time
All orders are processed within 2–3 business days after payment confirmation. Orders placed on Fridays, weekends, or holidays will be processed on the next business day.
Multiple Shipments
To ensure faster delivery, items from the same order may ship separately depending on stock availability.
Free Shipping
Orders over $80 qualify for free shipping.
Delivery Timeline
Shipping times vary depending on the destination country. Please allow extra time for customs clearance or remote area deliveries.
Returns
Most items, including our DIY Book Nook and 3D Wooden Puzzle products, can be returned within 30 days of delivery. Items must be unused and in original condition.
The Vapor Trek features a sleek, innovative design inspired by modern
steam-powered technology, with intricate details like gears, wheels, and exhaust pipes, all designed to amaze
and inspire.
🔧 Moderate Difficulty
Offering a balanced challenge, this 3D puzzle is perfect for intermediate puzzlers who enjoy a more complex project. It’s a rewarding experience that provides a great sense of accomplishment once completed.
🌟 Premium Quality Materials
Crafted from eco-friendly, durable wood, each piece is laser-cut for a precise fit, ensuring your completed model is both sturdy and beautifully detailed.
🎁 Ideal Gift for Puzzle Lovers
Whether you're a seasoned puzzle solver or new to the world of 3D puzzles, the Vapor Trek makes a perfect gift for anyone interested in mechanical models, futuristic vehicles, or hands-on projects.
No problem! We offer a 30-day risk-free return policy on our website. Please notice that returns must be in original packaging and condition with receipt. If the returned item is not in the acceptable certain condition it will be refused acceptance.
If you receive a damaged product, do not throw away the packaging. Please contact us immediately at HomeTroveCo@outlook.com. We will deal with it without a doubt.
Is it possible to track my order?
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Yes, of course all our shipments include the 'tracked delivery' option (100% free).
You will receive an email with your link and tracking number as soon as our delivery partner has processed and approved your order. In addition, you can track your shipment live on our site in the 'Track my order' section.
I received a package but one or more items are missing
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For orders with multiple items, we may ship in multiple packages so that the delay of one item does not delay the entire order.
Therefore, it is common for your entire order to not be included in the first package you receive.
If you have not received your second package 4-6 days after the arrival of the first, please contact our customer service by email at the following address: HomeTroveCo@outlook.com
Customer Support Info
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Our after-sales service will contact you in less than 24 hours by email (remember to check your spam).
We draw your attention to the fact that we respond to 100% of emails sent to us. If you have not received a response from our support within 48 hours maximum, please check your spam/junk folder as well as the email address to which you sent your email.
Support email address: HomeTroveCo@outlook.com